Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. We make no representations or warranties about the quality of your watching experience or your display. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Please visit our help page or contact customer support for assistance. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. Please complete the section which is relevant to your application. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. We act on your behalf, as seller, when listing or reselling tickets. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. If they allow it, you'll get a refund. The site owner may have set restrictions that prevent you from accessing the site. I purchased my tickets with my AMEX can I make a claim with them and get my money back? (United States) DE Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects They lure you into buying the insurance but little did I know that a refund will be issued . Reddit and its partners use cookies and similar technologies to provide you with a better experience. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Testimonials Contact Us If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Spent most of yesterday trying for the new show tickets. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Thank you for taking the time to let the people know. mail Because almost every single time I go through them, its a battle to obtain my ticket. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. For more information, please see our Therefore, we ask for: A completed medical confirmation form. If they pay you now, there's no insurance for them if the new owners are refused entry. Klicka hr fr att kontakta oss. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. 5 minutes isn't long enough! SEARCH/NO EXPECTATION OF PRIVACY. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Create an account to follow your favorite communities and start taking part in conversations. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. Did the same happen to you? Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Ticket Insurance. TicketPlan cannot be held responsible if incorrect banking details are provided. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. Please note that we are currently unable to process postal documents. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. All attendees must conduct themselves properly at an event. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. So please be as cautious as possible when going through AXS. Travel insurance: which policies have the best covid cover? Privacy Policy Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. I don't know why LiveNation pushes them, but it . We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Please provide details in the box below and attach supporting documentation as appropriate. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. If you paid by credit card it may be possible in certain circumstances to. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Official Tickets and Your Source for Live Entertainment | AXS.com User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. No refunds are offered for online (virtual) events unless the event is canceled. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. No forms, no IDs, no complications. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By Insurance Site July 2, 2022 July 2, 2022. Find a will ticket on Gumtree, the #1 site for . Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. By browsing this website, you consent to the use of cookies. Thanks for signing up for the event guide! However, it is not clear if this would cover government advice. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Only items purchased on the AXS official website can be returned for refund or exchange. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. Latecomers may be seated at the discretion of Client or venue. a doctor's note for the illness causing your symptoms. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. ugh I am raaaaaging. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Date on which medical attention was first sought for illness/injury?