Liveops Okta. Go Further; Marketplace. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. You can also manage cookies in your browser settings. This field is for validation purposes and should be left unchanged. Submit ticket. Learn More. The background check requires a $24.99 processing fee paid directly to our vendor. Please update your browser to the latest version on or before July 31, 2020. Improving Peoples Lives. Its why weve led the industry in virtual flex agent services for more than 20 years. Copyright 2023 Okta. Collaboration tools are a huge part of us being successful, says Myers. Companies across a variety of industries trust Liveops to provide virtual contact center services. Rather, you are self-employed meaning you work for yourself, or your business. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Now we can focus on making sure IT is partnered with the business in everything they do.. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Reach out to us. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Sell top insurance coverage to warm leads (license required). Liveops is a recognized thought leader in the virtual contact center and customer service industries. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Find Out How & Apply . Login to know the status of the ticket. Be the customer care voice of top brands, providing best-in-class service. Find Out How & Apply . We cant do this. You are paid the the talk/email minute when working so your pay for each day will vary. The amount of paper eliminated alone was a huge benefit. But we were just relentless, and in one year we moved all of our workloads to the cloud. Director of Customer Care, healthcare organization. By Veronicas pandemic story is unfortunately all too common. . Documenting details of calls and customer interactions. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Copyright 2023 Liveops, Inc. All rights reserved. Okta was leaps and bounds ahead of all the other providers, says Myers. All rights reserved. Earning potential. Enterprise Solutions. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Assist customers with orders, questions, and returns. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. They love it because it does what it's supposed to do.. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Your customers deserve the best at every touchpoint. Secure your consumer and SaaS apps, while creating optimized digital experiences. Then Liveops is looking for you! about the agent experience and application. Provide support to users of top tax software providers. We use cookies to improve your experience on our website. Avoid Recruiting Scams LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. If there are system issues, you will not get paid. Pros. Main hustle or side gig its all up to you. Or, if, No college? Submit an application for an available virtual contact center opportunity. Click herefor technical info. Read more. Improving Peoples Lives. Here's everything you need to succeed with Okta. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. For 10 years, she successfully owned and operated her own business in her home state of Indiana. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Live far from an urban center? After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Set your own schedule to work around your life. We've been partnering with Liveops since 2010 for all our inbound needs. Flexibility. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Life doesnt always run on a schedule. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. He sees a role for Okta in all of it. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Learn about Liveops Enterprise Solutions Click Here . Find Out How & Apply . GROW YOUR BUSINESS Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. The typical military family moves every two or three years. The only downside is a lot of training without pay. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Functionality Add this integration to enable authentication and provisioning capabilities. Username or Email Password. Money is amazing, but like every job there are flaws. Learn more about how Liveops virtual contact center solutions can scale your business. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Passwordless. To accept cookies continue browsing as normal. Client opportunities may have additional requirements, including expanded client-specific certification. Build a thriving work-at-home business providing remote customer service for top brands. Get Directions All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Copyright 2023 Liveops, Inc. All rights reserved. Sign an Independent Contractor Agreement. Its a good company depending on the project you are on. Find ready-to-work contractors where and when you need them. Keep in mind, the more you service, the higher your earning potential! Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Sound: Must have a sound card installed and be equipped with speakers or headphones. Apply now and a member of our team will work quickly to review . Want to become a Liveops agent? In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Developer Center. Single Sign On. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Attack Protection. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. But what good is making your own schedule if you cant get a schedule? When I started it, my team said, Youre crazy. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. That syncs to Okta and then that person cannot access any applications. Sign an Independent Contractor Agreement. Want to give someone something unique this holiday season? ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Creatively solving problems. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Goodbye long commutes, rigid schedules, and busybody managers. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Independent Contractors are responsible for expenses and control their profit and loss. Customers sometimes need to speak with a live agent. Pros. . You don't necessarily have calls every . Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Hello, Liveops. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Ditch the paperwork and endless manual tasks. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. View our background requirements here. Cons are having to provide your own equipment. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. See all features. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. OR Look in your activation email. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Login. If you are looking for Liveops Agent Portal Okta? Username or Email Password. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Liveops employees can directly contribute to the success of students journeys through college into . To accept cookies continue browsing as normal. Keith Myers, SVP Business Technology, Live Nation. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . It changed what we focus on as IT, he says. From professional services to documentation, all via the latest industry blogs, we've got you covered. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Suite 390. Gift Matching Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Earning potential. I still love it., You make your own schedule. Whats it like to be self-employed and provide virtual contact center services? Our Offices. Liveops SWA Array Overview This app integration supports Single Sign-On. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Forgot password? To find out more, read our Privacy Policy and Cookie Policy. Thats up to you.