And you can click here if you want to compare all the contact information we've gathered for Straight Talk. By texting keywords to 611611, you are consenting to receive response messages. Actual availability, coverage and speed may vary. Have question about your phone or service? It goes against our guidelines to offer incentives for reviews. Please fill out the form below and we will be in touch with you ASAP. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Conveniently this happens while Im broke down in the middle of road. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Straight Talk does not own their own cellular towers. Very frustrating since Im having to borrow someones phone. I asked what request and he said that the ticket was closed and there was nothing else he could do. Straight Talk is committed to providing our customers the best customer service. Check the "Battery Use" screen to review features or functions that have been consuming your battery. I ordered a Samsung Galaxy S10 from their website. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Is it possible to keep my Straight Talk phone number after canceling? If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Billing & Payment. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Tell us what your question is about so we can direct you to the best team to help you. But you have exceeded the number of items allowed per order. Unsubscribe easily. Well start sending you the news you need delivered straight to you. on 2/28 at 3:05PM If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. We will get back to you in a few minutes. I am not alone in this and their Facebook page is full of similar issues. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I laughed as I am expected to have two phones when I am dealing with the issues. We've created these shortcuts and apps to try to help customers like you (and ourselves!) on 2/28 at 12:51PM They outsource all of their work to Philippines who do not know the basics of the English language. I am beyond sick of straight talk!! Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. service. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Enjoy reading our tips and recommendations. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Get immediate Straight Talk support from HelpOwl.com. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. After installing it in my phone it said SOS for the cell signal. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Why Can't I Talk To A Real Person. Current items cannot be combined with other purchases. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. It is affordable and I like that I could bring my own phone. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Get buying tips about Prepaid Phones delivered to your inbox. You have until DATE to complete the activation or you will lose your spot. We don't call a lot of people. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. You have exceeded the amount of items allowed in your cart. WebHow to Contact Straight Talk Customer Service Using DoNotPay! What a complete waste of time. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Where do I start! Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Why Ripoff Report will not release author information! He hung up. I was charged the full amount and then the next day lost phone and text service. Note that it can take up to two business days for Straight Talk to process your request. When will my cancellation request be approved? The freaking phone isn't no good the button doesn't work. I want to keep the phone just someone lying to me like that is crazy. WebOverview of Straight Talk Wireless complaint handling. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. I have been a customer for about 7 years (with 4 phones/lines) in my household. This special promotion only allows one additional line to be added at a time. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. So I'm out money with no phone or service and thus far no solution offered. The company offers a wide variety of phones, including budget phones that come free with a phone plan. I've had problems with customers service every time I've had a issue with my service. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. The NEW $55 Plan will now provide Unlimited High-Speed Data. Refill with your credit card right from your device. Forget about data limits! Even when they trouble shoot my son's phone he still can't do anything. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 WebSearch consumer complaints, reviews and information about straight-talk-.com. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Who is ED Magedson - Founder, Ripoff Report. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Track data usage in the app or from the home screen widget. Wow! I always get great service and customer service is great. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Now Im sitting here on hold again for over 20 min now. 2023 TRACFONE. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. I resisted but they insisted they needed the info and there would be no problem. All rights reserved. 4G LTE or 5G-capable device required. ^FT It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. In short, the two companies are not related. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Text 611611 to check your balance, get refills and much more. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. I would leave 0 stars if I could. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Information may be transmitted with a delay and may not reflect actual balances. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Today I was told I would only need a credit card to sign up for service. Original review: Feb. 1, 2023. I had a fraudulent charge on my credit card account from Match.com. You will need to perform a separate checkout for the items in your cart. The latest complaint No mobile service was resolved on Jan 16, 2023. If you need to see tips for WiFi connectivity, click here. I have purchased my plans by the year for long time as well. I accidentally threw my sim card away when switching to Visible. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Do not work with this company. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Their website claimed my transaction didn't go through even though my credit card was charged. Thank you, you have successfully subscribed to our newsletter! Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. No international roaming allowed. We value your privacy. I called customer service multiple times only to have the call dropped each time. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. For more information about reviews on ConsumerAffairs.com please visit our They are NEVER helpful and could care less about what you need done. Never had any other carrier! Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. We've created these shortcuts and apps to try to help customers like you (and ourselves!) And this doesn't make any sense at all. We use dedicated people and clever technology to safeguard our platform. With Android 4.0 and later versions, you can set a mobile data limit reminder. WebWho can I contact if I am having issues with my Phone Service? However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. I guess you get what you pay for with the cheap service!!! Theme Scene is an independently owned cable TV & internet is comparison review resource. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. Chat with Support Call Directly Need guided support? The worst phone service ever!!!! This all happened after verizon bought them out. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. I've talked to 6 customer care agents was promised to get a call back twice that never happened. I bought a sim and plan from them at Walmart for $35. Privacy Policy. I asked for a manager or someone that could do something. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. @PBQB523 Focusing on our quality of customer service is our priority. Estimated amount consumers saved since 1997: $15,590,010,907. Tried again this afternoon, rep. was very rude and condescending. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. The phone is not within the Straight Talk Service Area Map . Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Consumers want to see how a business took care of business. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Straight Talk could never get my phone to activate. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Yes, as long as Straight Talk provides service in that zip code. I can call my son in Maui. She did not tell me anything that would help me or even tell me she could help me get the phone. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. There is no spot reserved for this router, you will need to check service availability for your address. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Apparently I am not the only one with issues. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. For assistance, please contact us at 1-877-430-2355. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Straight Talk is also branded as Tracfone and offers prepaid phone service. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. You must remove something in order to add this {{prodName}} to your cart. Asked for a supervisor and was told they don't transfer calls. There's a problem. Hiding negative complaints is only a Band-Aid. That person took my address, email address, and phone number. J.D. Its Free to Join! You'll get all the information you need right on your phone! Once there, you can enter your mobile number to check your Service End Date. They are a SCAM!! In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Tried porting it back to my old carrier and the number is GONE! Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Unsubscribe at any time. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Please select which one you wish to keep. Here you will find answers to our most frequently asked questions! Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. I am going to be switching to AT&T prepaid. I will never use Straight Talk again. How do I know I can trust these reviews about Straight Talk Wireless? Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Customer service gives no true resolution to the issue. SELF-SERVICE AT YOUR FINGERTIPS You may have called before the Customer Care Center was able to Activate your phone. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Listen: OBR Straight Talk Episode 8, We Suck Again! Press # three times. I was forced to accept the free Verizon sim. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Please save your time and don't do this service. | I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Thanks SO much! There is a charge for this service for noncustomers. See 911 for details. Click below for our Contact Information and hours of operation! But they were so QUICK to take the money out of my account. NOTE: It can take between 15 ? Service is currently available for your address. I factory reset the phone as well. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. About 5 hours later, I had not received the label via email, so I called back. Im so mad right now. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. Straight Talk has continued to offer quality services since launching a few years ago. I have been without service since 1/02/23. Sign up to receive our free weekly newsletter. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. And should that be the case, you might want to cancel. Check your balance, refill or manage plans and phones with our 611611 text feature. I can't get pictures in my texts and they are no help after days of taking to them. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. You will also receive a text message with the details. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? and maybe a couple more hours before they can get it fixed. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. International long distance service is available to select destinations only, which are subject to change at any time. Dont waste you time or money. You will need to perform a separate checkout for the items in your cart. A couple hours later my phone lost service. How Do I Check If My Balance Is Due on My Straight Talk Phone? Enter your address to check service availability for your address. Refill with your credit card right from your device. When I got home to do the setup it said I had no service at my address. Reward Points have no cash value and cannot be transferred to another customer. I have never experienced worse customer service in my entire life. Subject to our Reasonable Use Policy and Terms of Service. Click "Settings" "Payments". Enter your phone number and pick the keyword that best fits your needs. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. HIGH SPEED INTERNET REQUIRED. All rights reserved. Find another carrier. > Understand My Bill. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. You'll see a list of merchants you've subscribed to. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Text 611611 to check your balance, get refills and much more.