Select. Hi Debra, thank you for sharing your thoughts. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. There have been no major issues so far and any little snags I noticed were actioned straight away. We use necessary cookies to make our site work. We take all feedback we receive seriously and would like the opportunity to look into this further. Anyone can write a Trustpilot review. Malcolm Hodgett. We use necessary cookies to make our site work. All the best, Wain Homes. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Total loss of electricity throughout the property, which cannot be rectified by resetting the meter trip switch. All jobs assigned to him have now been completed without a need for further visits! Date of experience: 15 February 2023 Reply from Wain Homes 17 Feb 2023 Morland House, Altrincham Road, Wilmslow SK9 5NW. I recently bought a home on the Crown Point development. Bought 12 months ago, typically snagging, these took a while to resolve but it was done however there are a couple of points that have really soured the experience with Wain Homes.4 parking bays outside mine and my neighbours house, actually can only fit 3.5 cars and after 12 months still no street sign? During office hours (Monday to Friday between 8.30am and 5pm) call us on: North West: 01925 885400 Severn Valley: 0117 374 4300 South West: 01392 448900 For out of hours (weekdays after 5pm, weekends or bank holidays) call our 24 hour Customer Care Helpline on: North West: 0345 601 3270 Severn Valley: 0345 366 9917 South West: 0345 601 3594 An emergency is any situation or fault that could immediately harm the safety or security of you or your home and anyone in or around it. We wish you all the best in your new home. Wainhomes (Severn Valley) Limited Brimsham Green and King Edmund linked sixth form About Knowledge of UK law..working with Legal Executives, Solicitors and helping to train Legal advisors on IT. When there is only a partial power loss to some sockets, but not to all. Excellent advice from Jade sale manager , she went that extra mile was extremely professional calm and explained everything.Paul site manager, also outstanding, the few snags we found were corrected within 72 hours.Crown Point is definitely a great build , if you want a house here Id move quickly! Many thanks, Wain Homes. . I had a wainhomes rep out to take a look, promised it would be sorted. If you already own a home and are looking towards your next move, we have ways to help you buy. Our Customer Care Team will acknowledge and escalate your complaint to our Construction Director within 5 calendar days. We wish you all the best in your new home. Been a smooth ride with Wainhomes so far we started with Michael Davies who was very reassuring and friendly,quite responsive. Get Richard Chamberlain's email address (r*****@wainhomes.co.uk) and phone number at RocketReach. Were a successful family-owned business thats 50 years in the making. All the best, Wain Homes. Hi Michael, thank you for sharing your thoughts. Because building careers is what we do together. We will only ever contact you in ways that you have agreed to. He encouraged us to use their mortgage advisor, and thank goodness we heeded that advice..(they turned out to be much better than ours) .Pleasant experience with the mortgage advisors (WiseOne) Andrew Charters took over and saw us through the completion. Our Customer Care Team will acknowledge your complaint within 5 calendar days and provide a response within 10 calendar days. Someone drilled a hole around 5cm in diameter in our cupboards (its hidden but still) they have put this down as wear and tear!? 7 weeks later absolutely nothings been done. It's not the seal around the door that's the problem, it's the lack of a cavity tray that's causing the issue.And as it happens, there's a whole row of houses on my street that's been having the exact same issue, and exactly the same radio silence from the Care Team. We had a condensation problem which caused water to stain the walls which they investigated very quickly and got the correct company in to fix the issue. We have had him come out several times over the past few months and hes done every job with great skill and professionalism. If you think weve done something wrong, or treated you unfairly, we want to know about it. More for WAIN HOMES (NORTH WEST) LIMITED (04978580) Registered office address Exchange House Kelburn Court, Birchwood, Warrington, WA3 6UT . All complaints must be received in writing by letter or email to your Regional Office Address or by email to your Regional Customer Care Team. All the best, Wain Homes. We had the pleasure of him in our home and he was incredibly rude to my father in law for no reason. These will only be set if you accept. We also use additional cookies to help us understand how you use the site and make improvements. Hi Michelle, thank you for choosing Wain Homes and for sharing your feedback with us. Right from the start we were looked after by Wes and the tele-handler Tom who works very hard and knows everyone. Hi Sheena, thank you for sharing your thoughts. We wish you all the best in your new home. WHAT HAPPENS IF YOU'RE STILL NOT SATISIFIED? Had the contracts manager and head of customer care around to do a report on my property findings were laughable - wont shave down any doors that are catching due to settlement because I had my own flooring installed??! This is just a sample of some of the issues. The love the house, the quality of the build is of high quality and the finish too. Get in touch in the way that suits you and well promptly answer your questions and queries. Wainhomes technician Paul goes above and beyond. We wish you all the best in your new home. Looks awful. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Jul 17, 2020. . simon henderson net worth; carving fork with guard sabatier; fifa 19 career mode best players under 500k The Cornish stone above our rendering had iron oxide running out of it down the render. My concern was that if they behave like this at the start of the process there is not much hope moving forward. We caught up with Max to. Hi Mill Pollitt, thank you for choosing Wain Homes and for sharing your feedback with us, we will make sure this is passed onto the team at Heathfields. Hi Emily, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. WAINHOMES DEVELOPMENTS LIMITED. If you're in, we've also got apprenticeships in construction, commercial, technical and finance. Absolutely love our new home. Thanks Shaun and Martin for all the support. Hello, we bought a home as shared ownership through wain homes/Cornwall housing. So where do you see yourself fitting in? Hi Olivia, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. It's ruined the skirting boards and the plasterboard. The site management is run exceptionally well, all snagging was promptly dealt with and the overall build was of very high quality. We have requested further details from you via Trustpilot so we can share your feedback with the North West team. We had a condensation problem which caused water to stain the walls which they investigated very quickly and got the correct company in to fix the issue. Thanks again Steph and Mel Kay. We also use additional cookies to help us understand how you use the site and make improvements. Visit our GDPR / Privacy Notice page to see what we do with your information. Youll find a snapshot of some of our support information here, so you know what you can expect. If you spend so much on a product you expect to be given a good service from the very beginning and for everything to be explained fully with your question answered. The treatment we received from the start with wainhomes made us pull out of the other development and buy with them instead. We take all feedback we receive seriously and would like the opportunity to look into this further. We hope to hear from you soon. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. We hope to hear from you soon. England - Yorkshire and North East. However don't expect Wainhomes to fix it they will just ignore emails and shirk responsibility as they always do. Find out how we combat fake reviews. Kind regards, Wain Homes. Dave and his team worked through our list and all the jobs were completed to a high standard. We have raised the issue via the customer care email address a number of times over the years but there is always an excuse. If youre in, weve also got apprenticeships in construction, commercial, technical and finance. We have been in our house since December and couldnt have hoped for a more supportive site team, Paul has been very helpful and proactive, the snags were all addressed and he always makes time to listen attentively. They blame the delay is due to Council, the council say its Wainhomes. We also use additional cookies to help us understand how you use the site and make improvements. Thank You! The managing director north west is a rude and arrogant man who does not care about customers. We want to resolve your complaint as quickly as possible. Really disappointed. We use necessary cookies to make our site work. All our applicants and colleagues are treated fairly and respectfully, regardless of any protected characteristic/s. Find by region. 13 Jan 2009. They blame the delay is due to Council, the council say its Wainhomes. For complete loss of water, check with your local service provider that they have not turned off the supply to carry out repair work before you contact us. Here are 8 tips for writing great reviews. We are Wain Homes, with teams in the North West, West Midlands, Severn Valley and the South West. When a leak cant be contained and is causing damage, locate the stop tap (you will be shown the location during your home demonstration) and turn off the water supply into your property. adding water to reduce alcohol in wine. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. Location. 3 October 2021, Next statement date 27 November 2023 If the problem is caused by poor maintenance or misuse, you will be liable for any call out charges. 917 views, 13 likes, 1 loves, 14 comments, 1 shares, Facebook Watch Videos from Wain Homes: Meet Max Pitcher, newly appointed Construction Director - Wainhomes South West. Cant find the right job today? Companies can ask for reviews via automatic invitations. Isolate the gas supply at the meter and avoid using any electrical appliances that may cause a spark. Great to know they are always happy to help. Companies can ask for reviews via automatic invitations. Any minor issues have been dealt with efficiently. Hi, thank you for choosing Wain Homes and for sharing your feedback with us. Visit our GDPR / Privacy Notice page to see what we do with your information. GB. act 64e pdf. For more information see our, Your full name, address, telephone number and email, Nature of complaint and department it involves. Many thanks, Wain Homes team. Welcome to Called.co.uk We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. Hi Steph and Mel, we'll make sure your feedback is passed on to the team at Crown Point so thank you for taking the time to share your experience. We use necessary cookies to make our site work. We will keep your personal data safe and will never pass it on to any third party. Either way it is unacceptable to be living here FOR SEVEN YEARS on an unfinished development with no firm completion date. Kind Regards Wainhomes North West. Hi Stephen, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. If you spend so much on a product you expect to be given a good service from the very beginning and for everything to be explained fully with your question answered. And even when we got the house were in contact for any queries we had! Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. 29 Sep 2021, 27 Nov 2003 - The site management is run exceptionally well, all snagging was promptly dealt with and the overall build was of very high quality. This should be headed 'Stage Two Complaint'. But on my 4th try, I got through to Hannah, with whom I had spoken before, and she very calmly and professionally reassured me that it was all in hand, and in fact by the end of the call had sent me the information I needed (a certificate). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. So if he is so rude its no wonder the culture of the business is so bad!thanks but I think I will take my money elsewhere! Menu Home; Rankings. Hi Debra, thank you for sharing your thoughts. Our Customer Care Manager will respond to your complaint within 10 calendar days. We are Wain Homes, with teams in the North West, West Midlands, Severn Valley and the South West. Land Director @ Wainhomes (North West) Ltd; Senior Land Manager @ WAINHOMES (NORTH WEST) LIMITED; see more Strategic Land Buyer @ Wain Estates; see less Education. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Commercial property: Bristol in South West The Legal 500 > United Kingdom - Solicitors > South West > Real estate > Commercial property: Bristol We will only ever contact you in ways that you have agreed to. Find more details about the NHBC resolution services at www.nhbc.co.uk/homeowners or call 0800 035 6422. We will only ever contact you in ways that you have agreed to. Hi Lindsay, thank you for taking the time to share your experience. A very stress-free process start to finish. Well make sure your feedback is passed on to the team at Charter Walk. Any minor issues have been dealt with efficiently. The purchase process ran smoothly, with everything explained to us fully by Cheryl who was based at Linley Grange and who conducted everything in a very professional manner. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. Hi, were sorry to hear this and appreciate you taking the time to share your thoughts and experience. They maintain the land around our house and have failed despite several requests to fix part of the fencing that was damaged over a year ago due to severe weather damage. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. Karen from the sales team was excellent. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. Wainhomes own land around our estate, they are responsible for the maintenance of the boarding fences and the over 60ft conifer trees contained within their land. he's very reassuring as well All the staff we've dealt with keep encouraging us to ask for any issues we need sorting or looking in toOverall, we're very happy with Wainhomes, we'll buy from them again in the future. Recently purchased mine and my partners first home together in Cat ith window estate in Standish. Tell me more All about You Putting you first We also use additional cookies to help us understand how you use the site and make improvements. | Read 501-520 Reviews out of 595 We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. Well make sure your feedback is passed on to the team at Waterside Meadows. Contact our Customer Care Team in writing, either by email or letter, with the heading Stage One Complaint. We absolutely love our new home and cannot wait to make new memories, thank you Sue & Phil Brookhouse. Simon has patiently answered my many questions and went over and beyond helping me in tasks that I suspect are outside of his job description ( including helping me put up my outside Christmas Reindeer ) Mark then was key in sorting out the snags , many of which he completed himself. TikTok video from Wain Homes (@wainhomes): "Bedroom Goals #wainhomes #wainhomeshouse #homeaccount #northwest #newbuild #southwest #severnvalley #westmidlands #showhome #bedroom #inspiration #interiordesign #fyp #foryourpage #bedrooms #bedrooms #bedroomgoals". Many thanks, Wain Homes. WAINHOMES (NORTH WEST) LIMITED Jan 2020 - Present3 years Warrington, United Kingdom Keepmoat Homes 2 years Sales Director Mar 2019 - Jan 202011 months North West Head Of Sales Feb 2018 -. Location Warrington, Warrington, United Kingdom Work Group Operations Director @ Wain Group Limited Managing Director @ Wainhomes North West Deputy Managing Director @ Wainhomes Nw see more Education University of Central Lancashire Bachelor of Science 1989 - 1994 Skills Land Acquisition Affordable Housing Residential Peter Barlow Email Address When Cheryl called to inform me she advised that I would have to attend her office within 24 hours and pay 500 but she could not give me an idea of when the property would be ready, other than between Sept and Nov. She could not answer any questions about the build, other than the payments I would have to make and when, and couldnt give me a stop date for the build, which I am sure new developers have to give. Kind regards, Wain Homes. Tell me more Everything's just right Quality assured Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. We hope to hear from you soon. We are expecting when go in, everything inside is perfect and in good condition, although find few snags.Jade, the sale manger provides professional details about the house and the environment here.Paul, site manger helps to fix the snags in 48 hours, he is great and helpful to advise how to maintain the facility inside. Many thanks, Wain Homes. Whether you need our help when theres an emergency or have a more routine issue, our Customer Care Team is just a phone call or an email away. All the best, Wain Homes social media team. In terms of snags, we have had a few issues which have been mostly dealt with now - persistence with the customer care team is key.