Luxurious details such as platinum keycard to stateroom. Another important role that many people like having a butler for is handling all the details for a private party in their suite. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Plates, glassware, setting up food, etc. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies.
Phoenix Concierge Services - One Concierge The service operates as a dedicated phone line, available . Explain the pillow menu and deliver your selections to the room. They also supervise the room steward and makes sure things are done properly. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. ft. Special Haven menus for The Haven Restaurant and in-suite dining. Your suppose to carry it when you leave your cabin in the ship. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. We were escorted on by the Concierge and he took us to lunch. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Related: Inside Regents new $11,000-a-night super suite. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Whatever you decide, your first evening onboard is just the beginning! Firstly to request service to which he informed them he would be with them shortly as he was with another guest. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. The concierge can also help you plan special occasions and celebrations. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. It would be an awkward situation for the Concierge to escort every suite passenger on board. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Look for the connecting stateroom icon. Luxury bath products in stateroom bathrooms. With Europe-trained butlers, there is no request that is to challenging for them to handle. You. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Butler and Concierge are not included in the Daily Service Charge. Ship and Suite Orientation. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Did you mention that you love grapes? The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. These stories will help: A beginners guide to cruise line loyalty programs. Nobody should hang you up. you also get free pay per view movies!
If anyone has given us outstanding service, we will tip extra at the end of the week. But the extra services are the real reason cruisers love Disney's Concierge level. Another thing to consider doing is to fill out Hero cards for the workers. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. As first time suite passengers enjoy the services offered - on the next cruise. Dine together as your butler serves a meal from our special Suite menu. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. In one case I waited in the Lounge for my Butler escort. Spanning and impressive 6,694 square feet. ft.*, the Deluxe Owners Suite pampers up to six guests. No. CC Help Jenn The Maite'd was appalled and informed us.the butler will do that. So don't have to much expectations. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! DECK 16. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. Personally, we are happy to go on our own when they let you. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. DECK 19. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Watch the horizon glide by from expansive private balconies.
Have your butler arrange a culinary feast in your dining area. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. You will also have the services of the ships. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. So as you can see each cruise with a butler is different, There have been trips that we never used the butler.
What it takes to get concierge lounge access on a cruise ship ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). I have found the concierge to be hit or miss. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. ft.*, you have space for up to eight guests. You can book a Concierge-level cabin to unlock . Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Uber Cash and Uber VIP status is available to Basic Card Member only. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. the escort onto the ship has failed both times we sailed in suites. Our butler brought a full breakfast to us every morning. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. To find out more, please. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers.
In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Listed on 2023-03-02. Thanks so much for the "informative" feedback. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. I write this because there was one occasion when the Butler was attending to our meal in our room. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Thanks to all.
Butlers - Cruises - Cruise Critic What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. From here, the sky is quite litterally the limit. Home Company Locations Phoenix Concierge Services. They will arrange speciality dining at your request, get you priority tendering when required. //]]>. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Helps make restaurant, spa and shore excursion reservations. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen.
Tipping the butler and concierge in the Haven - Norwegian Cruise Line Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice.
exclusive villa Royal Knokke Golf club by JAMES the BnB Butler In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? is director of content operations at TPG. You will be able to leave a comment after signing in, By
Which Cruise Ships Have Butlers? | Cruise Critic That was also fabulous to be able to graze while all 4 of us got ready for the day.
Everything You Need to Know About the Haven on Norwegian Prima 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. CC Help Jenn Much of The Haven has beautiful ocean views throughout for passengers to enjoy. By He/she isn't just "yours". Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. and I hope that NCL doesn't do any tinkering with it. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Invitations to exclusive cocktail parties offered only to guests of The Haven. I admittedly didn't read through them all but it's a good starting point at least! It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. Priority when making specialty dining reservations and entertainment onboard.
What You Need To Know About Cruise Butler Service On Different Cruise Lines A line-by-line guide, The 5 best cabin locations on any cruise ship. What is being described on this thread is reality. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. Started August 27, 2021, By Related: Is Disney Cruise Line concierge level worth it? Evening turndown service in staterooms. For an explanation of our Advertising Policy, visit. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. Makes onboard reservations for everything from meals to child care to shore excursions. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. Evening turndown service of guests beds. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Does NCL track this activity? The same cabin called 3 times. Just up the tip. Aft balconies and mini suites don't have butlers or concierge, just great balconies! Some people get great service, some just ok., some not very good. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. I had no idea about the pizza. It is a cruise ship not Downton Abbey. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. This is a question that we are often asked by guests. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Actual amenities vary by ship and category. Hey, you only live once! cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. He said "Let me bring dinner to you" and I was glad of the offer. Mountains and beaches look so much better from a penthouse view. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Do you need a concierge or a butler to have a fantastic cruise? The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Or relish a quiet moment after the kids retreat to their room. This stateroom type features relaxing and luxurious spa decor. A butler, on the other hand, is much more focused on your in-cabin experience. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. This applies even at Tender ports. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up.