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If you're out and about and your vehicle cannot be repaired at the roadside, RAC Motability Assist will take it to the nearest repairer. Have current car shortages affected the Motability Scheme. We are sorry, it looks like we have an issue! They'll come to wherever you've broken down whether you're near or far from home. You can use the car for up to 48 hours at first, then the RAC will call you to talk to you about your ongoing mobility, if you need more time for repairs. Minicom: 0800 980 5693. This could be about anything from who to contact about your allowance to asking us for an information pack, or anything else about the Scheme. Charitable Grants grant phone number: 0800 500 3186 Motability Scheme Customers. The Motability Scheme; What to Look for in a Wheelchair Accessible Vehicle; WAV Finance Explained; WAV Brochures; Videos; Used WAVs; Rental; WAVs For Business. You can claim online for your storm damaged fence 24/7. Do I need an online account to have products with the RAC? 3231094. Toggle item: Will I get a temporary replacement vehicle if mine has been recovered? It can then be folded upwards behind a wheelchair passenger whenever your car is not being used by a wheelchair user. If your car is being repaired at the dealership or RSAM repairer. Monday to Friday: 9am to 5pm. Roadside Assistance 24 hours a day, 7 days a week. Sevenoaks. Motability Cars Scheme - How it Works, How to Apply for Motability. Telephone: 03300 037 3737. Some hire companies charge if you go over this, Only named drivers on your Certificate of Motor Insurance are insured to drive, Your drivers need to be able to show a valid driving licence, London Congestion Charge if you're planning to travel within these zones while you have a temporary vehicle, you'll need to register the car with Transport for London (TFL) first. Theyre open all day, every day, all year round, and theyll give you advice on your next steps. Applies to the purchase of personal or single vehicle Extra & Complete cover. If you are calling from a business phone, check with your provider whether there will be a charge. Motability will help you get on the road and stay on the road, with a new car adjusted to your requirements every 3 years. Motability Operations Ltd is authorised and regulated by the Financial Conduct Authority under reference number 735390. Please use the Motability Scheme general enquiry form if your query is about the following: If you wish to make a complaint about the Motability Scheme, please use the Motability Scheme complaint form. Manage your policy. I cannot log in and have just registered my details. Sorry, something went wrong. ). We'll do our best to give you as suitable a replacement as possible or well offer you other solutions. Motability is a Registered Charity in England and Wales (number 299745 . Once inside, the wheelchair is secured by high . My fence has been damaged by a storm can you replace it? Contact your local Motability dealer for current brochure and the latest model information. Call from mobile . To make another change to your policy or talk about an issue related to coronavirus You can also view our complaints policy. Useful Motability car scheme contacts . While Vauxhall Assistance aims to bring you peace-of-mind motoring, it . We use cookies to improve user experience, and analyse website traffic. We are available during the following times: Monday to Friday: 9am to 5pmSaturday and Sunday: ClosedBank holidays: Closed. You can change your drivers or view and download your documents in your customer account. . Golf Golf Estate New ID.4 New ID.5 Passat Estate Polo T-Roc Taigo Tiguan Tiguan Allspace up! My wifes motability car broke down , it was left into the garage for repair , the replacement car i received was not to the same standard as our original car , we got a 1.6 2 door astra replacing a 2.0 4 door mazda 6. This could be to give us feedback, raise a complaint or anything else. Contact. If you've broken down, or are unable to drive your vehicle as a result of an accident, contact RAC Motability Assist for roadside support. Motability includes all these benefits for 3 years and 60,000 miles: Comprehensive car insurance for 3 drivers. Motability is committed to providing the highest standard of service but we recognise that sometimes things do not go as planned. Please wait a moment then try again. Visit motability.org.uk/grants or call 0800 500 3186 to be considered for funding through one of our grant programmes. If this happens and you have a complaint regarding any of Motabilitys work, please complete our complaint form below. They'll try to get someone out to you within 45 minutes. Expected retail price 11,298. 40. 15% non-contributory pension (9% non-contributory pension during probation period) 28 days annual leave with option to purchase and sell days. Our Day's Motability Specialists are dedicated to advising you on the most suitable . If you break down while towing a caravan or trailer, RAC Motability Assist will come out to try and repair your car. What is the emergency phone number to call while I am travelling. Heres where you can submit praise or commendations for our colleagues. . Find out how to make a windscreen claim and who to contact. Call Hyundai Cars in High Wycombe - Eden Motor Group Call: 01494 479700. Using your MyRAC account (online or through the app) is the quickest way to make changes to your membership, or get help if you break down. Charitable Grants grant phone number: See your delivery options. Please wait a moment then try again. When can I get a temporary replacement vehicle? Roadside Assistance. We'll do our best to help but our priority is to find a solution to keep you mobile. Keep reading to find out more. We are open 8am to 7pm. If you're on a smart motorway, try to get your vehicle to the hard shoulder or into an Emergency Refuge Area, then call RAC Motability Assist. You can use the car for up to 48 hours. Find out which temporary vehicle you could get. We welcome your feedback, so please let us know your experience. When can I get a temporary replacement vehicle? For new tyres or tyre repair, Kwik Fit can help you. This could be about anything from an accidentto a question about your vehicle log book (V5), or anything else about your vehicleor product. Keep up to date with the latest Scheme news by email. If your vehicle breaks down at the roadside and is immobilised, we'll send out an RAC patrol or appointed agent to get you back on the road. We are looking for a SharePoint / Cloud Analyst to join a busy team looking after a number of SharePoint assets both On-premise and Cloud, extending to the wider 365 / Cloud platform / Teams and Power Platform looking after the main UK userbase, the right person must be a motivated self-starter with Cloud / 365 experience, also a self-motived . If your windscreen or windows needs repairing or replacing, you can book this online. Theyll try to get someone out to you within 45 minutes. Well tell you if any other excess applies based on your individual risk details and claim scenario. Registered in England and Wales No. Read the latest driving news, car reviews, travel guides, and car tips to help keep your motoring costs down. If the damaged window glass needs to be replaced, a $100 windscreen excess may apply. Take a look here Used KA+ FORD 1.2 85 Zetec Black Edition 5dr 2017 | Lookers If your Scheme vehicle breaks down or will not start, call RAC Motability Assist on 0800 73 111 73. We are sorry, it looks like we have an issue! Electric & Plug-in Hybrid vehicles: Are covered for 8 years or 100,000 (whichever occurs first . 13 11 11. Customise this car's finance. Con: higher upfront costs. Telephone prefix 18001 to access Typetalk or text us on 07855 828282. Temporary replacement vehicles are always subject to availability, the terms and conditions of the supplying rental firm and your agreement with us. If you give them at least three weeks' notice, they'll try to give you one of their courtesy cars. The quickest and easiest way is toget help online or by using the MyRAC app. 83,905 miles 2016 Diesel Manual 68.90 mpg. With tons of spec as standard, superb handling and roomy interiors, you're now able to find your perfect MG with the whole range being available through Motability. We'll try to give you a replacement to suit your needs, but it might not be possible to give you a specific type of vehicle. The scheme leases cars . During the account set up (registration) process, we will send a verification email to the email address you supply which should be opened and the "Verify now" button clicked, as confirmation that you own the email address. Calls may be recorded and monitored. Toggle item: Will I get a temporary replacement. Breakdown - RAC Motability Assist. Please find our contact details and online form links below. The main number for Motability is 0300 456 4566. Sorry, something went wrong. Log in to view and manage your RAC Car and Home Insurance policy anytime, anywhere. Selected branches open Saturdays. Call your dealer. If you're still unhappy. Book a full service from 185. Plus, most running costs will be covered by your allowance, so your only main expense will be fuel. Please contact your dealer to arrange a free repair or replacement. We welcome your feedback. Manage your policy. manage your breakdown cover details. You need to ask the RAC for this within 24 hours of your breakdown or accident which was attended by the them you can call them on 0800 092 4125. -03-2022, 0 Comments . For more information, visit the Kwik Fit website (opens in new window). Alternatively, contact RAC through National Relay Service by texting 0434 182 877 and providing 13 11 11 as the number you want to call. Important Information: ^ Free Battery Replace terms and conditions: Free Battery Replace for 1 nominated vehicle. Just another site. Please note, customer enquiries sent to the Press Office cannot be answered. Choose the option that best suits your question, then you'll see who to contact and how. The RAC will contact you during this time to discuss your ongoing mobility if your repairs take longer. And let them know if you or your passengers use a wheelchair, need urgent medical attention or have other needs, If the hard shoulder is being used as an active motorway lane, call 999, then call RAC Motability Assist, If the hard shoulder is not being used as an active motorway lane, try to get your vehicle to the kerbside of the hard shoulder, or into an Emergency Refuge Area, then call RAC Motability Assist, Take up to eight people to a single location, Arrange overnight accommodation or onward travel costs up to 100 per person or 300 per party whichever is the lower amount, Only named drivers on your Certificate of Motor Insurance are insured to drive a replacement vehicle, A fuel deposit well refund this as long as you return the vehicle to the hire company with a full tank of fuel. Toggle item: Am I covered if I break down while towing a caravan or trailer? If you already have cover with us, you can report your breakdown online. Then we'll contact you to discuss your options, if your vehicle is still not fixed. If you contact the Motability Charity by telephone, please be aware that all calls are recorded for training and security purposes. GowringsVersa Mobility act as a non-independent credit intermediary for a limited number of finance lenders and can introduce you to a limited number of finance products to assist with your vehicle purchase. We are sorry, it looks like we have an issue! 8am - 4pm Saturday. Contact Motability directly on 0845 456 4566 to find out if you are eligible and to apply. We are Motability, a Royal Charter body with company number RC000716 and registered as a charity in England and Wales with charity number 299745 and in Scotland with charity number SC 050642. Currently our quietest time to call is 8am-11am or 3pm-7pm. For UK breakdown cover, please call 08000 722 822, Cover for Blue Badge holders 0333 2000 999. You will need to contact the RAC Motability Assist Foreign Travel team a few weeks before you travel and complete a special form (VE103 Vehicle on Hire) to ensure you are fully covered, including breakdown cover. Call Sign. Monday to Friday, 8:30am to 5:00pm, If the hard shoulder is being used as a motorway lane, call 999 first. Make a claim. When you collect the car from the hire car company, check any damage is recorded on the rental agreement if you notice any extra damage that's not recorded, call First Call Assist on0800 0280 999within 24 hours of getting the car. Log in to view and manage your RAC Car and Home Insurance policy anytime, anywhere. Call Hyundai Cars in Wokingham - Eden Motor Group Call: 0118 9780 380. 93792). If a replacement is not suitable for you, or your WAVWheelchair Accessible Vehicle is likely to be off the road for less than 48 hours, we'll try to find an accessible taxi for you, to keep you mobile. Once you've told the RAC you've broken down and they've come to you, if they decide your vehicle is not driveable, they might offer you a replacement vehicle through Europcar to keep you mobile or theyll talk to you about alternatives if a suitable replacement vehicle is not available. Call 0333 202 1878 to avoid landline charges. Their staff are trained to deal with mobility concerns. Telephone (UK & NI): 08007 311 173 Call from mobile: 03332 021 878 Republic of Ireland : 1800 535 005 . Servicing and repairs at a Renault dealership. Breakdown cover provided by the RAC. RAC House Be sure to include your phone number, email address or postal address so we can get back in touch with you. WAVs for Business; Vehicle In Life Aftercare; Useful Info. Breakdown - RAC Motability Assist. More Info. Monday to Friday: 8am to 8pmSaturday: 8am to 4pmSunday: Closed. For more information, visit the GOV.UK website (opens in new window). Royal & Sun Alliance Insurance Ltd (No. Am I covered if I break down while towing a caravan or trailer? Hire car companies charge premium rates for fuel plus an admin charge. I've found a great offer at Lookers Motor Group! For details on chips or cracks in your window or windscreen, check out our guide. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Check out our article on spotting a scam for help on keeping this information safe. If your Scheme vehicle breaks down or will not start, call RAC Motability Assist on 0800 73 111 73. You can get this with any provider, including the RAC call them on 0330 159 8867 to talk to them about this. Be the first to know about new RAC products and special offers: 2023 RAC Motoring Services. Suite 217. As i got the full RAC arrival package organised, Also a prerequisite was being a member of the camping and caravan club. Insurance claims. DVLA (UK): 0300 790 6801 Motability Operations: 0300 456 4566. Broken down? . If you're given a temporary replacement vehicle by a repairer or dealer you will not be asked to pay anything, unless they need a fuel deposit. They are available to help 24 hours a day, 365 days a year. I set up breakdown cover being told the battery replace would be on any vehicle but just one not that it was only the van so you couldn't help me. Here, she shares her experiences of getting support from the RAC and Kwik Fit after discovering a tyre puncture. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. What RAC Motability Assist cover includes, What RAC Motability cover does not include, Try to get your vehicle on the hard shoulder or close to the kerbside, away from the traffic, especially if you cannot leave it, Switch off the engine and put your hazard warning lights on, If you can, make sure every passenger leaves the car and moves to a safe place away from the road, If you cannot use a mobile phone, use emergency telephones on the motorway and make your free emergency call (UK , You'll need to give your name, vehicle registration, exact location and details of your breakdown. We'll talk you through your options and help you find the right cover. Period of Complimentary Cover: Petrol & Diesel vehicles: All new PEUGEOT's are covered for 12 months starting from the date of registration. If you have an Apple phone use theApp Store Theyll give you advice on your next steps. An excess is the amount youre required to pay when you make a claim. The hire car provider will always give you a replacement as soon as they can, but how quickly youre contacted and get a vehicle depends on things like high demand, where you are and bad weather. . The information and illustrations in all brochures are for illustration purposes only subject to change without notice. If you're not able to drive your car as a result of an accident, please contact RAC Motability Assist on 0800 73 111 73 or 0333 202 1878 for roadside support and assistance. You need to ask the RAC for this within 24 hours of your breakdown or accident which was attended by the them - you can call them on 0800 092 4125. Buying a car? K1G 0Z5. Toggle item: What do I do if my scooter or powered wheelchair breaks down? RAC Motability Assist are on hand for roadside support and assistance. Took 2 and a half hoirs to arrive. They'll try to get someone out to you within 45 minutes. Youll need to pay a fuel deposit to the hire company, which is usually 1 and paid by card, but this can vary. Motability is a Registered Charity in England and Wales number 299745 and a Registered Charity in Scotland number SC050642 and is authorised and regulated by the Financial Conduct Authority, reference number 736309. We'll come to you at home or work. Get a customised finance quote perfect for you. Motability nightmare. Tyre repairs and replacement via Kwik Fit. 249 Deposit. 1.6 BlueHDi Allure Euro 6 (s/s) 5dr. Open Monday to Friday from 8am to 7pm, and on Saturday from 9am to 5pm. We will be pleased to help by telephone (613-244-4367 or 877-273-8304) from 10:00 a.m. to 4:00 p.m. EST/EDT, Monday through Friday (except statutory holidays). Nissan Assistance is authorised and regulated by the Financial Conduct Authority (FCA). Or RSAM will contact you to discuss alternatives if a suitable replacement vehicle is not available. But if you need to speak to someone for any reason, you can still get in touch with us over email or on the phone. These include: Learn when you can get a replacement vehicle. Tyre and windscreen replacement. Contact Radio Amateurs of Canada Office in Ottawa, ON. Accepted payment methods. Claims can be lodged either online, by phone, or by email. Tyre & Windscreen Cover. For more information please refer to our Premium, Excess and Discount (PED) Guide. You can take a look at the resources available to download or you can order them by completing the form below. For these reasons, we may share your site usage data with our analytics partners. RAC Motability Contact Disability Today sales to advertise here Log in. DVLA (Northern Ireland): 0300 200 7861. Nissan Assistance UK Limited (registration 2638890) 106 - 118 Station Road, Redhill . This breakdown cover is only for your Scheme vehicle and does not include any other vehicle you travel in. Request cover for travelling abroad. For roadside assistance, call the RAC ; You must show your Certificate of Motor Insurance if the police are called; To record the incident and file a lawsuit, call RSA Motability (RSAM) Call RAC Motability Assistance for roadside assistance on 0800 83 111 73 or 0333 202 1878 for roadside assistance and assistance. 2023 The Royal Automobile Club of WA (Inc.). Sorry, something went wrong. 2-Year RAC Warranty & 12 Months Complimentary RAC Roadside Assistance* for complete peace of mind. If you have comprehensive car insurance, just make your claim online 24/7 or call us on 13 17 03, and we will arrange for one of our glaziers to repair or replace the damaged glass. Contact Number * Submit. Patrol & Technical Operations. Make a claim online. The Motability scheme is designed to help disabled people remain mobile, and allows them to exchange their weekly mobility allowance to cover the cost of leasing a new car. Monday to Friday: 8am to 5pmSaturday: 8am to 4pmSunday: ClosedBank holidays: Closed, Monday to Friday: 9am to 5pmSaturday andSunday: ClosedBank holidays: Closed including Christmas Eve 2022 (lines reopen 8am Wednesday 28 December 2022). set up reminders for your MOT, tax, service & insurance. We'll try to find you a replacement vehicle if your WAVWheelchair Accessible Vehicle repairs will take more than 48 hours. Call Hyundai Cars in Basingstoke Call: 01256 442 144. If lodging by phone or email the applicable claim form will be provided for completion together with details of the documentation that needs to be provided. 720 Belfast Road. 3. . Saturday, 8:30am to 5:00pm (applications only). Use our LiveChat service to chat to us online, or give us a call: Monday to Friday: 8am to 7pmSaturday: 8am to 4pmSunday: ClosedBank holidays: Closed. They'll try to get someone out to you within 45 minutes. This website is created by The Royal Automobile Club of WA (Inc.). Read the latest driving news, car reviews, travel guides, and car tips to help keep your motoring costs down. Royal & Sun Alliance Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. The Scheme is run by Motability Operations Ltd, under a contract to Motability, a registered charity. Make a claim for: . Tyres (via Kwik Fit) 0330 12 315 31. VAT registration number GB368628942. You can find your dealer information in your online account or on our dealer page. The scheme was set up by Lord Goodman and Lord Sterling of Plaistow back in 1977. Learn how applying works and when to start thinking about getting your next vehicle. Broken down? Please be ready with your car registration number, an accurate location and a contact telephone number. To purchase your new . If you have adaptations fitted and your vehicle is off the road for at least 48 hours, we might be able to offer you a replacement with similar adaptations. Lines open 24/7. You need to arrange this within 24 hours of your breakdown or accident by speaking to the RAC on 0800 092 4125 theyll manage arrangements for your replacement vehicle. Insurance - RSA Motability. RSA Motability: 0300 037 3737. If your car has been stolen, you might need to give extra information for example, a Crime Reference Number. If your complaint relates to a charitable grant, you should always speak directly with your Case Manager. There might be some situations when you cannot use your vehicle for a while. find out how to enable JavaScript - Opens in new window. Since 1977, Motability has helped millions of people get mobile by exchanging their mobility allowance to lease a brand new car, insurance with RSA Motability, full breakdown assistance from RAC, servicing and repairs are all included in your Motability lease. You can manage the cookies we set on your computer/device in Manage cookies. Lines open weekdays 8am-7pm, weekends and bank holidays 9am-5pm. Volkswagen Motability. All rights reserved. To get the best experience, please We'll come to you at home or work. If you want to get in touch with us, please call: If you want to get in touch, our address is: RSA MotabilityPO Box 40New Hall PlaceOld Hall StreetLiverpoolL69 3SD. Can I ask for a specific type of vehicle? . VAT registration number GB368628942. SERVICE HISTORY AS BELOW: 08-02-21 @ 4140 MILES 16-02-22 @ 10521 MILES 08-02-23 @ 16288 MILES This stunning, excellent value DACIA DUSTER is based at Lookers Renault Dacia, Newcastle Upon Tyne (NE6 5XA) where we have a huge focus on customer delight (just check out our online reviews! Annual tax disc. . Please check with your telephone line provider or mobile network operator to confirm the call charges which may apply to you. If you're on the road or a standard motorway: RAC Motability Assist's helpline and roadside assistance are available all day, every day of the year. If you cannot drive your WAVWheelchair Accessible Vehicle for more than 48 hours because it's being repaired, we'll try to give you a replacement to suit your needs. Monday to Friday, 9am to 5pm, Fog lights integrated into front bumper. Children aged 3-15 years old have their National Insurance number or reference number at the top of their Higher Rate Mobility Component of Disability Living Allowance award letter. If you give less notice or your dealer does not have a replacement available, they might be able to help by offering other solutions. Registered in England no. Your contract does not guarantee a like-for-like replacement and you might not get a vehicle with adaptations. Up to 65% off with 9+ years no claims discount. For general enquiries about the Scheme please contact Motability Operations. Replacement vehicles are subject to availability and the terms of the rental firm and your contract with us. Speak to us if you're worried about your continued mobility. have a full mechanical appraisal by our trained technicians and are supplied with a minimum 9 month MOT and 3 month RAC Warranty that can be extended for 1, 2 or 3 year durations (All extended warranties include free 12 . . Deaf, hearing or speech impaired members. But, if youre stuck in the live lane of a motorway or dual carriageway and/or feel youre in immediate danger, call 999 first, and then call us on 0333 2000 999. Monday to Friday 7am to 8:30pm Sorry, something went wrong. Reserve now for 99. If you need to change your name, address, phone number or email, you can do this here. Most replacement vehicles are small five-door cars, like a Ford Fiesta or Vauxhall Corsa.